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    Guides & resources

    Home care guides for families

    Plain-English guides on costs, decisions, funding and care at home. Written for the adult son or daughter arranging care, often from a distance.

    An overnight bag ready for the journey home from hospital
    Getting started

    Coming home from hospital: arranging care for a safe discharge

    How hospital discharge works, what to ask the ward, and how to get care in place before the taxi home.

    Read guide 4 min
    The front door of a family home
    Getting started

    Home care or a care home? How to decide

    An honest comparison of care at home and a care home: cost, safety, company and what suits whom.

    Read guide 4 min
    A cup of tea and a difficult conversation
    Family carers

    How to talk to a parent who does not want help

    Why parents resist care, what to say instead of "you need a carer", and how to move things forward.

    Read guide 4 min
    A bedside lamp left on at night
    Types of care

    Night care at home: your options when nights are the hard part

    Sleeping nights, waking nights and late evening visits explained, and how to choose between them.

    Read guide 4 min
    Looking through a photo album together
    Types of care

    Supporting someone with dementia at home: what good care looks like

    How home care supports someone living with dementia, what good carers do differently, and when to act.

    Read guide 4 min
    A hallway at home with post waiting on the mat
    Getting started

    Ten signs a parent might need some help at home

    The small changes that suggest a parent could do with support at home, and what to do about them.

    Read guide 4 min
    A list of questions ready for a meeting with a care provider
    Choosing a provider

    Twelve questions to ask any home care provider before you choose

    The questions that separate a good home care provider from an average one, and the answers to hope for.

    Read guide 4 min
    Reading a CQC inspection report
    Choosing a provider

    What does a CQC rating actually mean? How to read an inspection report

    The four CQC ratings explained, what inspectors look at, and how to read a report like an insider.

    Read guide 3 min
    A relaxed first conversation about care at home
    Getting started

    What happens at the first meeting with a home care provider

    What to expect when a home care provider visits for the first time, and how to get the most from it.

    Read guide 4 min
    A live in carer and client in the garden
    Types of care

    What is live in care, and who is it right for?

    How live in care works, what the carer does and does not do, what it costs and who it suits best.

    Read guide 4 min
    Working through care funding paperwork
    Paying for care

    Who pays for home care? Funding explained in plain English

    Council funding, Attendance Allowance, NHS Continuing Healthcare and paying privately, explained simply.

    Read guide 4 min
    A carer's morning: a cup of tea, house keys and a care log notebook on a kitchen table in soft morning light
    Careers

    A Day in the Life of an Apex Carer in Berkshire

    An honest, hour-by-hour look through a typical day as a care worker with Apex, supporting families across Reading and Berkshire.

    Read guide 5 min
    An untouched cup of tea going cold on a kitchen worktop with unopened post nearby, suggesting something is being neglected
    Family carers

    Self neglect in an older person: what it means and what to do

    When a parent stops washing, eating properly or keeping the house, it is often a sign of early dementia. A plain-English guide for worried families.

    Read guide 7 min
    A kitchen table with two cups of tea and care funding paperwork, ready for an honest conversation about costs
    Paying for care

    Home care costs in Berkshire: a guide for families

    How much does home care cost per hour, and what funding is available? A plain-English guide for families arranging care across Berkshire.

    Read guide 8 min

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