The road we have travelled, one milestone at a time
Celebrating ten years of care with clients, families, colleagues and partners. With gratitude from Apex Healthcare Services.
Total Hours of Care
A decade of care, estimated
Total Miles Driven
To deliver that care
Total Carers Trained
2,600+ certificates issued
🎬 Watch our 10th Anniversary Celebration Video
Scan this QR code to explore the timeline & video on your phone.
Eight chapters of the journey
Tap each chapter to explore the milestones within. Every moment a person was supported to live at home.
The beginning, first relationships, first care hours, and the foundations of a trusted local service.
Sept 2016
Apex Healthcare Services incorporated and opened its first office, a local, family-led care service begins.
Feb 2017
CQC registration secured, the quality and safety foundation for everything to come.
Apr 2017
Secured our first contract with Wokingham Borough Council, helping more local people access support at home.
Apr 2017
Our first client chose Apex after meeting four established providers, an early vote of trust in our personal approach.
May 2017
Our first ever invoice: £43, the first care hours delivered by the new service.
July 2017
Five team members on payroll as the first council-funded care began.
Aug 2017
Welcomed our first live-in client, continuous care and reassurance at home.
Nov 2017
West Berkshire Council contract widened access to care from Apex.
10 Years Celebrated Together
On 1 September 2026, clients, families, team members and community partners gathered to mark a decade of care, connection and community.
Local
Youth football sponsorship
Proud sponsors of local Reading youth football teams and grass-roots sport.
125+
Verified family reviews
Rated 9.7 out of 10 on homecare.co.uk by the families we support every day.
15th
Birthday target: 2031
When our sealed time capsule and commitments letter will be opened.
Sealed for 2031: Our 5-Year Commitments
On our 10th birthday, 1 September 2026, we sealed a time capsule with memories, photos, and a letter written to our future selves, to be opened on our 15th birthday in 2031.
The Leaders' Letter to 2031
Written on our tenth birthday, 1 September 2026 · To be opened on our fifteenth.
People at the centre of everything.
Clients and team members at the heart of every decision we make.
Hearts in the right place.
Genuine in every interaction and every engagement, and true to what we commit to.
More than a condition.
Every person we support is someone's mother, someone's father, someone's whole world, and is cared for that way.
Never grow faster than our kindness.
However big Apex becomes, care stays personal.
Create opportunities.
An impact on the care sector far bigger than our size: thinking internationally, thinking at scale, and doing it all with heart.
Look after our community.
The vulnerable people of this community cared for as our own, because they are.
The promise to our future selves:
"Are clients still at the centre of every decision? Is the team still a family? Would the people in this room today still recognise us? If any answer is no, put this letter down and go and fix it. It is not too late, it never is."
People at the centre of everything
Behind every hour, mile and certificate is a person supported to live at home, on their own terms, and a family given peace of mind.
Employment
A decade of jobs created, with careers built and families supported.
Community Care
Vulnerable neighbours looked after safely in the community they call home.
Family at the Heart
A family-led company, treating every client and colleague as one of our own.
People and family are the North Star we have steered by for ten years, and the one we will follow for the next ten.
Thank you, to every client, family, colleague and partner who walked this road with us.
Apex Healthcare Services · apexcaring.co.uk · #apexcaring