Need care quickly? We can help with urgent placements.
Possible same-day assessments. Every placement made responsibly and safely, with full CQC compliance.
Contact Apex Healthcare Services
Most people who pick up the phone to us have never arranged care before. You do not need to have it all worked out. You can ring even if you are not sure, and we will take it from there.
A real person answers. No queue, no menu, no script.
Which of these is you?
Pick the door that fits, and we will point you to the fastest way through it.
Already with Apex
You are already part of the family and need to speak to us about your care. Ring our main office number and ask for whoever looks after your plan. Everyone uses the same number, day and night.
Call 0118 391 3542Wanting to work here
We are always looking for kind, reliable people. No CV needed, just a conversation. We will tell you honestly whether we have hours that suit you.
See care jobsLooking for care for someone
You have probably never done this before. Most people who ring us have not. That is completely fine. We will take it at your pace.
Arrange a free chat at homeA health or social care professional
Discharge teams, social workers, GPs and district nurses. We will give you a straight answer on whether we can cover a placement, the same working day.
Refer to usSpeak with Our Friendly Care Team Directly
A real person from our office answers, not a call centre. They know about care, not just about bookings.
We will ask a little about who the care is for, what has got harder lately, and what you are worried about. That is all.
It takes about ten minutes. Nobody will push you into anything. If you are not ready, we will simply leave our number and you can ring when you are.
Someone from our leadership team picks up
Not a call centre, not a script. A real person who knows about care and knows about Berkshire.
Office hours
Monday to Friday, 9am to 5pm.
Out of hours
There is someone on call outside office hours, so if something happens in the evening or at the weekend you are not left waiting until Monday.
In an emergency
If someone is in immediate danger, please call 999 first.
Get in touch
Complete the form or speak to us on chat and we will get back to you as soon as possible. No pressure, just honest help.
Prefer messaging? WhatsApp our team directly on 07846 668884 or call 0118 391 3542.
Where we are
Suite 4, 62 Portman Road, Reading, Berkshire, RG30 1EA
On the corner of Portman Road and Wigmore Lane, right by Access Storage.
Parking
Dedicated visitor parking is available right at reception at Suite 4, 62 Portman Road.
You are welcome to drop in, but please ring first so we can make sure the right person is free to sit down with you.
Ring us first on 0118 391 3542If something has gone wrong
We take complaints seriously and we want to hear about it. If we have got something wrong, please tell us so we can put it right.
Read our complaints procedure